Localization != Personalization. Why CXM Shouldn’t Affect Your SDL Tridion BluePrint… Much.

I’m seeing challenges and confusion with BluePrinting and Targeting in BluePrint workshops and in discussions about profiling and personalization. Don’t let the rise of “Customer Experience Management” (CXM or CEM for TLA fans) adversely affect your SDL Tridion BluePrint. Localization != Personalization (!= is code, literally, for “not equals”).

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Some thoughts on CMS/CDN Integration

Creating a architecture presentation the other day helped to crystallise some thoughts in my head on integrating a CMS like Tridion, and Content Delivery Networks (CDNs).

I have been involved with such matters before (see my SDL Tridion World Article on how to technically integrate a CDN through Storage Extensions) but I thought it was worth sharing my ideas on the considerations when working with a CMS and CDN.

SDL Tridion’s Enterprise Content Management features are a good match for companies with a truly global digital presence and audience. Such companies are also those most likely to benefit from the scaling features offered by a global Content Delivery Network, so Tridion + CDN is a hot topic.

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The schemas are the easy bit… right?

After you have been developing with SDL Tridion for a while, its easy to be a bit blasé about Schemas. Thats the easy bit right? Bung a few fields in, mandatory or not? multi-value? Configure the RTF fields a bit and off we go… on to the tricky parts: templates, integrations with 3rd party systems, automation etc. etc.

Making a schema is so simple that it is easy to forget how complex good schema design is. In this article I hope to bring a reminder to implementors of all levels of ability just what makes good schema design. 

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